Policy

Terms of Use.

The terms that govern your use of this website and the services we offer at MyFamilyGP.

Last updated: May 2026

1. About these terms.

These Terms of Use ("Terms") apply to your use of the website myfamily.gp ("the Site") and the related services offered by Drs Tomson, Laskov & Associates trading as MyFamilyGP ("MyFamilyGP", "we", "us"). By accessing or using the Site, you agree to these Terms.

2. Not medical advice.

The content of this Site is provided for general information purposes only and does not constitute medical advice. It cannot replace an in-person consultation with a qualified medical practitioner. Always seek the advice of your doctor or another qualified healthcare provider before acting on information from the Site, particularly if you are unwell.

In an emergency: Call 10177 or your nearest emergency department immediately. Do not rely on this Site or any digital communication channel for emergency medical care.

3. Bookings.

Online bookings are facilitated by Halaxy, our third-party booking provider. By making an appointment via Halaxy, you also agree to their terms and privacy policy. Bookings are confirmed when both you and the practice have received electronic confirmation.

4. Fees, payment, and cancellation.

MyFamilyGP is a cash practice. Fees are payable at the time of consultation. Cancellation and no-show policies apply — see our No-Show Policy and Cash Practice Notice for full detail.

5. Use of the Site.

You may use the Site for lawful, personal purposes only. You may not:

6. Intellectual property.

All content on this Site — including text, images, logos, branding, and design — is the property of MyFamilyGP or licensed to us. You may not reproduce it without permission, except for personal, non-commercial reference.

7. Third-party links.

The Site links to third-party websites including Halaxy and Google Forms. We are not responsible for the content, accuracy, or privacy practices of those sites.

8. Limitation of liability.

To the maximum extent permitted by law, MyFamilyGP, its partners, employees, and contractors will not be liable for any loss or damage arising from your use of the Site. This does not limit our professional clinical responsibilities under the Health Professions Act when you are our patient.

9. Changes to these terms.

We may update these Terms from time to time. The most recent version will always be available on this page.

10. Governing law.

These Terms are governed by the laws of the Republic of South Africa.

11. Contact.

Questions about these Terms can be sent to info@myfamily.gp.